DOES MY MEMBERSHIP HAVE BLACKOUT DATES?

No, we do not have any blackout dates for memberships.

ARE SPECIAL JUMP EVENTS INCLUDED IN MY MEMBERSHIP?

You can use your membership at events like Teen Night and Glow Night. Please note that you are only allotted 2 hours of jump time per day with your membership and it does not include any concessions.

CAN I USE MY MEMBERSHIP AT OTHER ALTITUDE TRAMPOLINE PARK LOCATIONS?

Currently, memberships are only valid at the location where they were purchased.

CAN I USE MY MEMBERSHIP TO PARTICIPATE IN A BIRTHDAY PARTY?

No, you cannot use your membership to attend a birthday party.

HOW DO I ACTIVATE MY MEMBERSHIP?

To activate the membership, a legal guardian or parent will need to submit the registration and place a form of payment on file at the park. A picture of the person who the membership is being purchased for has to be taken either at the time of registration or at their first visit.

DOES EVERYONE IN MY FAMILY NEED A MEMBERSHIP?

Yes, each membership is on an individual basis. Each member of your family will require their own membership. Memberships are non-transferrable, you cannot share your membership with anyone.

DO I HAVE TO SIGN A WAIVER?

Yes, everyone who jumps on our trampolines is required to sign a waiver. If you are under 18 years old, a waiver must be signed by their parent or legal guardian. Online waivers remain valid for one year.

WHEN WILL I BE BILLED FOR MY MEMBERSHIP?

You are billed every 30 days on the calendar date of your activation. For example, if you activate your membership in the park on November 15th, your card will be charged on the 15th of each month after.

CAN I PAY CASH FOR MY MEMBERSHIP?

Monthly memberships require a valid credit card. Debit cards and cash payments are not accepted for the program.

WHEN DOES MY MEMBERSHIP EXPIRE?

Your membership never expires and renews automatically on a monthly basis.

HOW QUICKLY DOES A MEMBERSHIP BECOME ACTIVE AFTER I SIGN UP?

The first time you visit the park, your membership will become active.

CAN MEMBERSHIPS BE PURCHASED AT THE PARK?

Yes, memberships can be purchased at the park.

HOW DO I CANCEL MY MEMBERSHIP?

90-day cancellation notice is required, or $60 early cancellation fee will be applied. Please call the park if you wish to cancel your membership or for more information.