Operations During COVID-19 Pandemic
In an abundance of caution, and in the best interests of our guests and employees, we are proceeding with the temporary closure of our park.
We will continue to stay in contact with appropriate officials and health experts. Please, continue to check this page for additional updates.
Below, you can find information on impacts to current and upcoming plans.
All Birthday Parties currently scheduled during the period of the park closure will be given an opportunity to reschedule for a different date. We already started contacting all the families who have booked a party with us. We are closely monitoring the COVID-19 updates and will stay closed until we are allowed to reopen. Every birthday party family will be contacted at least 5 days prior to the scheduled birthday party to discuss their options.
If you need to reach us, please, give us a call at 410-896-2219. We will be monitoring phone calls and checking voicemails regularly, even during the park's temporary closure.
What if I want to cancel the birthday party?
In the event of a party cancellation, a non-refundable security deposit paid at the time of booking can be reimbursed in the form of the Altitude Trampoline Park gift card. If the party was paid-in-full, the amount that was paid beyond the non-refundable deposit will be refunded to the original method of payment.